Integrated Education Software
Support

Registered users can login to access updates and manuals. Latest 3 updates are listed below.

Have a question? First check our Frequently Asked Questions (FAQs) and if they were not able to answer your request, please submit a report request. We will endeavour to answer your request within one working day.

Contact Name *
Organisation / Institution *
Telephone *
Email *
Description of the Problem *
Version & Date of Last Upgrade?
*
(Details on Login Screen)
Where in the IES System did the problem occur?


e.g.
General Ledger – Reports (top menu Bar)

At what point did the problem occur?


e.g.
When data was entered into a field.
When the OK button was clicked.

What criteria / selection was entered?


e.g. Year, Level, Period.

Is there an error message, if so what is the error message?


e.g. Debugger screen – note program name & Line number
Check for messages across bottom of screen
Have you tried the same process again?



Was the error message the same?
Have you tried the same process entering different criteria?
If so, what was the result?

When was this process last run successfully?

Has any work been done on related Hardware / Network.


* Required Field
Update Section : Login
Username
Password

Latest Updates
To access the updates, login above.
TEC Stats
18 January 2017
(3)G156
13 December 2016
(2)Dictionary
13 December 2016

F.A.Q.
How do I know if I have a Group Format Error?

Should IES 'freeze' during use

Unable to export to a .PDF File?

Before Contacting IES.....

Installing units - PTEs

How to Run Development Mode (devmode)

How to do Screen Shots

Export a report to Excel

Changing Class and Staff IDs


ies support

IES can also access Clients’ IES software via Terminal Server. This is becoming a popular solution for our Clients, nationally and internationally, to provide fast assistance to problem solving. For the most up-to-date information about Terminal Server, refer to the Microsoft Website.

Terminal Server is also used by Clients for staff to log into the IES System, or other school systems, remotely.